75bg Privacy Policy
This policy describes in detail how your personal information is collected, used, and kept secure on the 75bg platform.
Introduction and Scope
75bg ("we", "us") is an online betting and casino platform operating for players in Bangladesh. The terms described in this privacy policy apply to the https://75bg.cam website and all related services.
By using our platform, you are agreeing to this privacy policy. If you disagree with any part of this policy, please refrain from using our services or contact us at [email protected].
We believe personal privacy is a fundamental right. That is why 75bg always applies the highest standard of SSL encryption and industry-grade security measures to protect your information.
What Information We Collect
Various types of information are collected for registration and service delivery on 75bg. The categories are detailed below.
Personally Identifiable Information
The information you provide at registration includes:
- Full name
- Date of birth (for age verification — minimum 21 years)
- Email address
- Mobile number
- National ID or passport number (for identity verification)
Financial Information
The following information is collected to process deposits and withdrawals:
- bKash, Nagad, or Rocket account number
- Bank account number and branch name
- Transaction history and amounts
- Visa or Mastercard details (where applicable)
Usage Information
The following is collected automatically while you use the platform:
- IP address and device type
- Browser type and version
- Pages visited and click history
- Session duration
- Gaming activity logs
Communication Information
The following is collected when you contact us:
- Live chat message history
- Complaints or questions sent by email
- Support ticket details
- Survey or feedback form information (if provided)
Cookies and Tracking Technologies
75bg uses cookies and similar tracking technologies on its website. Cookies are small data files stored in your browser that help improve your experience.
The cookies we use:
- Essential cookies: Required for the platform's basic functionality, such as maintaining login sessions.
- Functional cookies: Remember your preferences and language settings.
- Analytics cookies: Analyse site traffic and usage patterns to improve the service.
- Security cookies: Detect and prevent fraudulent activity.
You can manage cookies by changing your browser settings. However, disabling certain cookies may limit the platform's functionality.
Purpose of Data Use
75bg uses your information only for the following legitimate purposes:
- Account management: Completing registration, verifying identity, and ensuring the security of your account.
- Financial transactions: Processing deposits, withdrawals, and bonus payments, and preventing fraud.
- Age verification: Ensuring all users are at least 21 years of age.
- Customer support: Responding to your questions, complaints, and support requests.
- Service improvement: Improving the platform's functionality, usability, and game library.
- Responsible gaming: Identifying excessive betting behaviour and providing assistance where needed.
- Communications: Sending important service notifications, bonus offers, and updates (with your consent only).
- Legal compliance: Complying with applicable laws and regulations and providing required information to regulators.
Sharing Information with Third Parties
75bg does not sell, rent, or transfer your personal information to any third party for marketing purposes. However, information may be shared in the following limited circumstances:
- Service providers: Partners handling payment processing (bKash, Nagad, Rocket), technology infrastructure, and customer support — all operating under strict confidentiality agreements with us.
- Game software providers: Providers such as Pragmatic Play, Spribe, JILI, and PG Soft may receive limited transaction data for gameplay verification.
- Legal obligations: Information may be disclosed where required by a court order or legal demand.
- Fraud prevention: If fraudulent activity is identified, relevant information may be provided to the appropriate authorities.
Data Security Measures
75bg follows the highest industry standards to protect your information. Our technical and organisational security measures include:
SSL Encryption
All data transfers are secured with 256-bit SSL encryption.
Firewall Protection
Advanced firewalls and intrusion detection systems are active.
Two-Factor Authentication
Two-factor authentication is available to protect your account.
Regular Audits
Regular security audits and vulnerability assessments are conducted.
Our servers are housed in secure data centres and only authorised personnel can access your information. Every access is logged and reviewed regularly. That said, no data transmission over the internet is completely 100% secure, so we encourage you to keep your password private and use a secure connection.
Data Retention Period
75bg retains your information only for as long as necessary. The retention policy for different types of information is outlined below:
- Active account information: For the entire duration your account remains active and thereafter in accordance with applicable legal obligations.
- Financial transaction records: Retained for a defined period in compliance with financial regulations.
- Communication history: Retained to maintain customer service standards and reviewed regularly.
- After account closure: Certain information may be kept for a specific period as required by law; information that is no longer needed is deleted securely.
Your Rights
As a user of the 75bg platform, you have the following rights:
Right to Access
You may request at any time to know what information we hold about you.
Right to Rectification
If any of your information is incorrect, you can contact our support team to have it corrected.
Right to Erasure
Where there is no legal obligation to retain it, you may request that your personal information be deleted.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted.
Data Portability
You have the right to request your data in a structured, readable format.
Right to Withdraw Consent
You have the right to withdraw consent given for marketing communications at any time.
To exercise these rights, please email [email protected] or use our 24/7 live chat service. We will respond to your request within a reasonable timeframe.
Protection of Minors
75bg provides services only to those aged 21 or above. We do not knowingly collect information from anyone under the age of 21.
Age verification is mandatory at registration. If we become aware that a minor has registered, that account will be closed immediately and the associated information will be deleted securely.
If you believe a minor is using our platform, please notify us immediately at [email protected].
Policy Changes and Updates
75bg reserves the right to update this privacy policy from time to time. Changes may be made due to service improvements, technological changes, or legal requirements.
For any significant changes, we will:
- Update the "Last Updated" date at the top of this page.
- Send a notification to your registered email address (for material changes).
- Clearly state the effective date of the changes.
Continued use of the platform after an update constitutes your acceptance of the revised policy. We therefore recommend reviewing this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following:
- Email: [email protected]
- Live Chat: 24 hours a day, 7 days a week — support available in Bengali
For privacy-related requests, we generally respond within a reasonable timeframe. Complex matters may take a little longer, but we will keep you informed of progress.
Still have questions?
Our Bengali-language 24/7 live chat support team is always here for you.